How can I track my order?
Once your order is shipped, you'll receive a tracking number via email. Use this number on our courier's website to monitor your shipment's progress or visit the Order Status page on our website.
Free express shipping above 500 EUR
Free shipping above 100 EUR
30 days free returns and exchanges
Free express shipping above 500 EUR
Free shipping above 100 EUR
Once your order is shipped, you'll receive a tracking number via email. Use this number on our courier's website to monitor your shipment's progress or visit the Order Status page on our website.
Alpinestars.eu delivers to the European Union and the United Kingdom. If you are based in the United states, please visit our official website: https://www.alpinestars.com.
Our standard delivery time varies by region: 1-2 business days* for domestic orders (Italy) and 2-3 business days* for orders in Europe. Express shipping option is available at checkout for quicker delivery in 1-2 business days from the moment of the
Shipping rates depend on the destination and on the amount of the order. Rates are calculated directly at checkout.
Yes, we offer free standard shipping on orders over a certain amount, which varies by country. Eligibility for free shipping is calculated at checkout.
The website displays real time availability for the items. However, should an item become unavailable after your purchase, we will notify you as soon as possible and offer a refund on the same payment method you used for your purchase or an alternati
Our warehouse is based in the EU, but Alpinestars covers the customs costs when orders get to the UK.This means there are no hidden fees when making a purchase or receiving an order.
You can pay for your order online at eu.alpinestars.com, in any of the ways suggested by the website, namely Credit card and debit card, PayPal, Apple Pay, Klarna and Scalapay for payments in instalments depending on your location.
Enter your discount code in the designated box during checkout and discounted price shall be then displayed. Please note that discount codes may have specific conditions or expiration dates. You can find the conditions under our Promo Terms section.
Once an order is confirmed, we are unable to make any changes, but you can request to cancel it as soon as possible by contacting our customer support. Should your order no longer be eligible for cancellation, the available two options are as follows