How can I make a warranty request?Updated a month ago

For warranty requests, please contact our customer support with your purchase details (order number and order name, waybill/tracking number) and a description of the issue. We will guide you through the warranty process.

PRODUCTS PURCHASED AT A RETAILER: 

If you purchased your product from an Alpinestars retail partner or in-store and you need information on warranty / claims / repairs we kindly invite you to contact directly the store as first step. For any further assistance you can also email us at: [email protected]. 

PRODUCTS PURCHASED ON EU.ALPINESTARS.COM (official website): 

If you purchased through our official website and you received a damaged / defected / wrong product, reach out to us through one of our official channels. We'll get back to you with a solution asap!